Workshop on Quality of Services – the first in a series of measures to boost quality of supply
2010.01.27.
 Today marked the beginning of a two-day workshop on quality of service. The aim of the workshop is to take stock of the EU programmes in place and to access the state of play across the Contracting Parties. The workshop is part of a large scale project aiming to introduce and to improve the quality of electricity service. Initiated by the regulators, the project is an integral part of the ECRB Customer Service working group’s work programme. The Secretariat contracted the Croatian research institute, EIHP, to run the project in Sep 2009.
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