• Electricity Market Code
• The Croatian Electric Utility Company Benchmarking Project
• Power Quality
• Strategy for an Integral Network of Information Systems in Electricity Distribution
• Methodology and Calculation of Tariffs for the Utilisation of Power Transmission and Distribution Networks
• Transmission Network Planning in an Open Energy Market
• Optimal Planning of Medium-Voltage Electricity Distribution Networks
• Operational Planning of Medium-Voltage Electricity Distribution Networks
• Procedure for the Preparation and Construction of Electric Power Plants in the Republic of Croatia
• Allocation of Reactive Power Compensation Devices within the Electricity Network
• The Croatian Lightning Detection Project
• Analysis of Low-Voltage Networks and the Demand of Small Consumers
• Determining Criteria for the Selection of Optimal Grounding for Medium-Voltage Electricity Distribution Networks
• Identification and Recommendations for Resolving Technical and Technological Losses and Increasing Energy Efficiency in Hydroelectric Facilities
• Reconstruction of Dubrava Hydroelectric Power Plant
• Congestion Management in Transmission Networks
• System Operation With a High Level of Penetration of Wind Power Plants
• The Dispersion of Costs in Integrated Heat and Electricity Generation Facilities Owned by the Croatian Electric Utility Company
• Limit Price for Natural Gas for the Generation of Heat and Electricity in Croatia’s Electric Power System
• Cooperation with the Croatian State Office for Standardisation and Metrology

This project defines benchmarks for all core business activities of the Croatian Electric Utility Company (HEP), district heating companies and natural gas distribution companies. It proposes a model for monitoring the business results achieved by HEP Group, and establishes a structure of business indicators for the following bodies: HEP’s Management Board, HEP’s Supervisory Board, the Croatian Energy Regulatory Council, various Croatian ministries, the Government of the Republic of Croatia etc.

The project illustrates the theory behind benchmarking as a management tool. It provides two sets of indicators (technical and economic) for each area of HEP’s operation. The experience gained in developed countries has carefully been studied when developing the set of indicators for HEP’s core activities - generation, transmission and distribution of electricity. In conformity with the existing business environment within HEP Group, business solutions tailored to suit the needs of its Management Board and Supervisory Board were presented in the study.